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Privacy

Privacy Statement

The protection of your personal data is very important to us. Therefore, we will only collect, process and use your personal data in compliance with the provisions of this Privacy Statement and the applicable data protection legislation.

1 RESPONSIBLE PARTIES

The data controller and party responsible for the operation of the Take Me to the Lakes – Website (www.takemetothelakes.com), including any versions adjusted for mobile devices like smartphones, (hereinafter referred to as the “Website”) is The Gentle Temper, Kraiczy & Rosina GbR, Alte Schönhauser Straße 35, 10119 Berlin, Germany (hereinafter referred to as “TGT”). Data processing activities carried out by TGT are described in sections 3 to 6. Please note that some functions described hereinafter may not be displayed or may not be available on mobile devices (e.g. on smartphones). The data controller and party responsible for the operation of the The Take Me to the Lakes Online Store (https://www.takemetothelakes.com), including any versions adjusted for mobile devices like smartphones, (hereinafter referred to as the “Online Store”) is The Gentle Temper, Kraiczy & Rosina GbR, Alte Schönhauser Straße 35, 10119 Berlin, Germany (hereinafter referred to as “TGT”). Data processing activities carried out by TGT are described in section 3 to 6. Please note that some functions described hereinafter may not be displayed or may not be available on mobile devices (e.g. on smartphones). Please note that certain data processing activities within the Online Store are carried out by TGT as data controller, in particular the operation of the customer data and the mailing of newsletters.

2 STORING ACCESS DATA IN SERVER-LOGFILES

You can visit our website without giving any details about yourself. We only store access data in so-called server log files, for example, the name of the requested file, the date and time of the retrieval, the amount of data transferred, and the requesting provider. These data are only used to ensure the correct operation of the site and to improve our offer and do not allow us to draw conclusions about you.

3 DATA COLLECTION AND USE FOR CONTRACT PROCESSING

We collect, store and process personal data if you voluntarily communicate this to us within the framework of your order or when contacting us. This applies to the entire processing of your purchase, including any later warranties, to our services, to technical administration and to your own marketing purposes. Which data are collected can be seen in the respective input forms.

After completion of the contract, your data will be blocked for further use and will be deleted after expiration of the tax and commercial storage periods provided unless you have not expressly consented to any further use of your data or we reserve ourselves an additional data usage permitted by law and about which we will inform you below.

4 DATA GATHERING BY THE GENTLE TEMPER

TGT is responsible for the operation of the customer orders as well as for providing the services offered in connection with it and for the mailing of newsletters. The Gentle Temper will only collect, process or use your personal data as far as legally permitted or provided you have given your prior consent (e.g. for sending newsletters).

5 DATA USE E-MAIL NEWSLETTER REGISTRATION

If you have subscribed to a TGT newsletter, TGT will only use your personal information for the purpose of sending the requested newsletter to you. If you cancel your subscription to a newsletter, your data will be deleted without delay. You can cancel the subscription at any time by clicking on the related link in each newsletter.

6 DATA PROCESSING BY THE GENTLE TEMPER

TGT operates the Online Store and is responsible for all data processing related to the processing of orders placed in the Online Store. Consequently, TGT is your sole contractual partner for all orders that you place in the Online Store. TGT will only collect, process or use your personal data as far as legally permitted or provided you have given your prior consent.

7 DATA PROCESSING BY THIRD PARTIES

Where necessary, for example for the handling of your order, the mailing of newsletters or advertisements or the conduct of a contest, your personal data may be made available by TGT to specialized service providers located within as well as outside of EU/EEA countries. These service providers are carefully selected by TGT and will only process your data as instructed and on behalf of TGT. Furthermore, they will comply with the provisions of this Privacy Statement and will take all requisite security measures.

8 COOKIES

Web Cookies are small pieces of data send by websites which are stored by your browser on your computer’s hard drive. We use this technology to optimize the offers presented in the Online Store or on the Website, for example, by saving your personal preferences. The use of cookies for instance enables us to save your virtual shopping cart, determine which country you are in and recognize you when you visit the Online Store or Website again. In addition some cookies will be sent by third parties, which for example enable us to have The Gentle Temper products that reflect your interests offered to you on our partners’ websites (what is known as retargeting).

9 USAGE OF SOCIAL PLUGINS FROM FACEBOOK, GOOGLE+, TWITTER USING THE “2-CLICK-SOLUTION”

On our website, so-called social plugins (“Plugins”) provided by the social networks Facebook, Google+ and Twitter are used. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103 (“Twitter”). Google+ is operated by the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA (“Google”). The plugins are a Facebook, Twitter or Google+ logo or the phrase “Social Plug-in of Facebook/Twitter/Google+ “or” Facebook/Twitter/Google Social Plugin”. An overview of the Facebook, Twitter or Google+ plugins and their appearance can be found here:

For the security of your personal data our homepage integrates the so called “2-click-solution”. With this your browser does not directly make a connection to the Facebook/Twitter/Google servers, but only after you activated the “plug ins”. With this you give your agreement to the data transmission. The content of the plugin is from Facebook/Twitter/Google sent directly to your browser and integrated into the side. Through this integration Facebook/Twitter/Google receives the information that your browser called our website even if you do not have a Facebook/Twitter/Google profile or you are just not logged in. This information (including your IP address) will be directly transferred from your browser to a Facebook/Twitter/Google server in the US and stored there. If you are logged into Facebook/Twitter/Google, the company can directly relate our website to your profile. If you interact with the plugins, for example, the “Like”, “Twitter” or “+1” – Button or leaving a comment, this information is also directly transmitted to a Facebook/Twitter/Google server and stored there. The information is also published on your profile. For purpose and scope of data collection, further processing and your individual rights please refer to the privacy policies of Facebook/Twitter/Google:

If you do not want Facebook/Twitter/Google to collect data about your visit on our website, you need to logout your profile, before you visit our website. You can also avoid Facebook plug-ins to come into action through add-ons for your browser like the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

10 USAGE OF GOOGLE ANALYTICS, WEB ANALYTICS SERVICE PROVIDED BY GOOGLE INC. (“GOOGLE”)

Google Analytics uses “cookies”, text files that are stored on your computer, to analyse use of the website. The information generated by the cookie about your use of this site is usually transmitted to a Google server in the USA and stored there. Due to the IP anonymisation on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area before. Only in exceptional cases is the full IP address sent to a Google server in the USA where it is shortened. On behalf of the site owner Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other uses of the website and internet related services with regard to the website owner. As part of Google Analytics provided by your browser, your IP address will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; we would point out, however, that in this case you may not be able to use all the features of this site. Furthermore this websites uses Google Analytics’ demographics and interest reports. This collection of data will be used anonymously for market research purposes only. You may also prevent sending the data generated by the cookie related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the available browser plugin. You can avoid being tracked by Google Analytics by setting an Opt-Out-Cookie: Deactivate Google Analytics. You can find more information about the terms and conditions and data privacy at

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11 DATA SECURITY

To protect your payment data, it is encrypted using a 128-bit key and transferred to our servers using the SSL (Secure Sockets Layer) protocol. You can verify that the connection is secure by checking the URL displayed in your browser. If the beginning of the address changes from “http” to “https”, a secure connection has been established. In addition, all payment providers are PCI-DSS (Payment Card Industry Data Security Standard) certified and comply with highest security standards in order to secure your payment data. For more information please visit: www.pcisecuritystandards.org.

12 RIGHT TO OBTAIN, CORRECT, BLOCK OR DELETE INFORMATION

You have a right to obtain information regarding the personal data stored about you free of charge. Furthermore, you have the right to correct your personal data or have it blocked or deleted. You may, at any time, revoke any given consent to the collection, processing and use of data with future effect. Should you have any questions regarding data protection and the use of your personal data, or if you wish to obtain information regarding the personal data we have stored about you or would like to exercise your right to have this data corrected, blocked or deleted, please send an e-mail with your request to hello@thegentletemper.com. The same applies in the event that you wish to revoke your consent to the collection of your personal data. You can also use the contact details supplied in the imprint to contact us or use the contact form available at the Online Store or Website. TGT will only collect, process and use the information that you provide on a contact form for the purpose of handling the matter that you wrote about on this form.

13 RIGHT TO OBJECT

Please contact us at any time if you would like to find out which personal data we store about you or if you want to have it corrected or deleted. Furthermore, you have the right to restrict processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR) and the right of data transferability (Art. 20 GDPR).

Effective Date: May 24, 2018

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